| Q: |
How do I purchase a hard drive
with Bulk Data Encryption (BDE) technology? |
| A: |
To purchase a hard drive with
BDE, the correct part number must be selected /
purchased. The distribution part numbers are listed
below.
| 7K200 series: |
7K250 series: |
| 0A53066 - 80GB |
0A53398 - 60GB |
| 0A53067 - 100GB |
0A53397 - 80GB |
| 0A53068 - 120GB |
0A53390 - 100GB |
| 0A53069 - 160GB |
0A53396 - 120GB |
| 0A53070 - 200GB |
0A53394 - 160GB |
|
0A53393 - 200GB |
|
0A53399 - 250GB |
|
| Q: |
How do I enable Bulk Data
Encryption on the hard drive? |
| A: |
Bulk Data Encryption is always
enabled. It cannot be turned on or off. To protect the
data and prevent unauthorized access the end-user would
need to enable the "user" hard drive password in the
system's BIOS. With no HDD password set, bulk
encryption will still be enabled but there will be no
access barrier. Anyone who obtains the hard drive will
be able to access the prior user's data. |
| Q: |
Does Bulk Data Encryption work
on Apple Macintosh or Intel Based Apple
systems? |
| A: |
Bulk Data Encryption (BDE) is
independent of OS so that a BDE hard drive can be used
on an Apple Macintosh system. However, because Apple
systems do not support the ATA security feature set, a
BDE drive will function only as a standard drive in an
Apple system. |
| Q: |
Does Hitachi have any
utilities that will allow me to enable or disable the
Bulk Data Encryption technology? |
| A: |
No, there are no utilities to
enable or disable Bulk Data Encryption. |
| Q: |
Does the Bulk Data Encryption
technology work with hard drives installed in an
external USB or Firewire enclosure? |
| A: |
Although the hard drive is
capable of BDE and can be used in all external USB or
Firewire enclosures, the BDE technology combined with
ATA security commands can only be utilized with
enclosures that are able to transfer the ATA security
commands via USB or Firewire links. |
| Q: |
I forgot my password, is it
possible to recover data on a hard drive with Bulk Data
Encryption? |
| A: |
There are two HDD passwords
(user & master) and two HDD security levels (high
and maximum). If the user password is lost and the
security level is "high", the master password can be
used to unlock the hard drive and restore access to the
user's data. If the user password is lost and the
security level is set to "maximum", the master password
can be used to unlock the hard drive; however the data
will not be retrievable. If the user and master
passwords are both lost, then the drive will not be
functional until one of the passwords is remembered.
The drives do not ship with any default passwords
set. Hitachi cannot restore access to a user's drive if
the passwords are forgotten.
Note: Not all hosts allow for setting both
user and master passwords, and not all hosts allow the
user to select the security level.
|
| Q: |
I'm using a utility called
HDDErase (version 3.2) (http://cmrr.ucsd.edu/people/Hughes/
SecureErase.shtml).
Why doesn't your hard drive work with the enhanced
security erase function? |
| A: |
The current version (v3.3) of
HDDErase now works properly with the enhanced security
erase feature. Please download and use this version.
|
All information is provided by Hitachi
Global Storage Technologies on an "AS IS" basis only. Hitachi
makes no representations or warranties, whether express or
implied, regarding the information, including the warranty of
non-infringement and non-interference and the implied warranty
or terms of merchantability, and fitness or use for a
particular purpose.
Use of information that is provided by
Hitachi is at the recipient's own risk. Hitachi provides no
assurances that any reported problems may be resolved with the
use of any information that Hitachi provides. By furnishing
information, Hitachi does not grant any licenses to any
copyrights, trademarks, patents or any other intellectual
property rights.
Any trademarks and product or brand names
referenced in this document are the property of their
respective owners. Please consult your Hitachi product manuals
for complete trademark information.
Any references to third parties are
provided as reference only and are not recommendations of any
products by Hitachi GST. Hitachi GST makes no warranty, implied
or otherwise, regarding the performance or reliability of these
companies or products.
|
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FAQs
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