Contact Support

For immediate help with common problems, please visit our FAQ page.

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Click here to contact our support team 24 hours a day, 7 days a week.

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United States, Canada and South America

CLOSED:	The North American Support Center will be closed on Friday, May 17th from 10:00am - 11:30am PST. Thank you.

Hours	Monday - Friday 8:00am - 5:00pm PST

Languages Spoken	English / Spanish


Technical Support	1-408-717-8087

Toll-free	1-888-426-5214

Asia Pacific

Hours	Monday - Friday 9:00am - 12:00pm and 1:15pm - 5:00pm (Singapore Time / GMT +8)

Languages spoken	English / Mandarin / Japanese India (RMA): English / Hindi / Telugu / Tamil / Bengali



Australia	1800-001-685

China	400-8866072

Hong Kong	800-933-683

India (international)	000800-650-1244

India (Warranty Return)	1800-103-1357

Indonesia	0018-0365-7854

Japan	0570-022303

Malaysia	1800-80-6016

New Zealand	0800-446-449

Philippines	1800-1651-0597

Singapore	1800-840-9595

Taiwan	00801-651-647

Thailand	001800-656-450

Rest of Asia-Pacific	+65-6840-9595

Europe / Middle East / Africa

Hours	Monday - Friday 9:00am - 1:00pm and 1:30pm - 6:00pm CET

Languages spoken	English / German / French


United Kingdom	44-207-133-0032

Ireland	353-1-605-8399

Germany	49-69-29-993601

Austria	43-1-36-027-71464

France	33-1-4993-9226

Belgium	32-2-620-0008

Denmark	45-82-33-2759

Finland	358-9-817-10-213

Italy	39-02-3859-1113

Netherlands	31-20-654-5246

Norway	47-23-50-00-96

Russia	7-495-228-3966

Sweden	46-752-40-05-69

Switzerland	41-22-567-5155

For assistance with other HGST products, call 1.800.HITACHI (1.800.448.2244) or visit www.hitachi.com/inquiry.