Warranty, RMA, and other product replacement information.
Online application to check Warranty and create an RMA to return a product under warranty.
Online application to check the status of a warranty return.
View Warranty policy for HGST hard drives.
View the Brazilian Warranty policy for HGST hard drives.
Guidelines for Warranty Returns
Guidelines for acceptable bare Hard Disk Drives for warranty redemption.
Guidelines for acceptable External Hard Drives for warranty redemption.
In case you need to return a hard drive, please follow these instructions.
Need help finding the serial number of your hard drive?
List of locations to drop off your hard drive for Warranty service in India.