Warranty, RMA, and other product replacement information.

Warranty Returns

RMA

Online application to check Warranty and create an RMA to return a product under warranty.

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Check RMA Status

Online application to check the status of a warranty return.

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Return and Warranty Policy

View Warranty policy for HGST hard drives.

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Warranty Statement - Brazil

View the Brazilian Warranty policy for HGST hard drives.

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Guidelines for Warranty Returns

Internal Hard Drives

Guidelines for acceptable bare Hard Disk Drives for warranty redemption.

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External Hard Drives

Guidelines for acceptable External Hard Drives for warranty redemption.

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Packaging Instructions

In case you need to return a hard drive, please follow these instructions.

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Resources

Find Your Serial Number

Need help finding the serial number of your hard drive?

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India Drop off Locations

List of locations to drop off your hard drive for Warranty service in India.

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